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Live In Person Seminars

2019 Social Work Conference

8/19/2019 - 8/20/2019

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2019 Social Work Conference
August 19 - 20, 2019

Don't miss this year's Conference which is designed to provide clinical, operational, and management information on topical issues that impact your facility today. Featuring a condensed format optimized with multiple concurrent sessions, the conference packs a lot of punch in a compact package. Providers will be able to register additional staff without missing multiple days or incurring overnight expenses. For those who decide to travel the night before, or who appreciate extra programming, we included 3 hours of complimentary bonus sessions the afternoon before the core agenda. Attend one or all three depending on your travel schedule!

The Top 5 Reasons to Attend the 2019 Conference:

1. Education- A variety of topics of interest will be covered, addressing the most pressing issues facing social workers and admission directors in Assisted Living, Home Care & Hospice, ID/DD, and Skilled Nursing. Look for icons to identify which sessions will include content for your organization.

2. The concise format allows you to maximize your learning with a short amount of time away from the facility. Also, it will enable providers to cover multiple sessions by sending additional staff at these rates!

3. Networking - The Conference provides a relaxed atmosphere to connect with peers, business partners, and industry experts to share problems and workable solutions.

4. Convenient Location - Held at the Nationwide Hotel & Conference Center with easy access off
I-71, and near the Polaris Mall, a popular shopping & dining location.

5. CEs - up to 9 CEs for Social Workers, Certified Executives for Assisted Living (CEAL), Certified Executives for Home Care & Hospice (CEHCH), Nursing Home Administrators, and Nurses. Three hours of bonus sessions are available at the pre-conference program in addition to six hours on the first conference day. The Conference also features the ability for social workers to earn their required 3 hours of ethics credit.

Conference Location:

Nationwide Hotel & Conference Center
100 Green Meadows Drive South
Lewis Center, Ohio 43035
Toll Free: 866-233-9393
Mention code: 157630

A limited number of rooms have been blocked at the OHCA rate. The hotel may have additional rooms available once all of the OHCA rooms are gone, but they may not be at the special rate, even if you contact them prior to the cutoff date. It is unlikely that they will be able to extend the cutoff date of July 29 due to the busy nature of their hotel and since rooms go quickly, there may not be any available rooms left at that point. I would encourage you to make your reservation now for the 2018 event. The single rate is $134 and includes breakfast buffet.

About the location:
Tucked in a 15-acre park-like setting adjacent to beautiful Highbanks Metro Park, Nationwide Hotel and Conference Center in Columbus offers a complete collection of services and amenities for an all-inclusive experience. Our customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and corporate events, while our 192 stylishly appointed guest rooms and suites delight leisure travelers. Whether they're attending a conference, gathering for a family wedding or simply a restful weekend getaway, guests of Nationwide Hotel and Conference Center enjoy a world of first-class amenities, including a well-equipped fitness center, indoor and outdoor swimming pools and easy access to the city's finest shopping, dining and entertainment.

The property's well-appointed guest rooms and suites blend residential comfort with five-star luxury. Every room and suite includes complimentary parking, Wifi, an HDTV, pillow-top mattress, refrigerator, microwave and Keurig coffee maker. We offer luxurious room and multiple suite options so you can select the accommodations that best reflect your individual travel needs. Of course, there is no more important feature of Nationwide Hotel and Conference Center than our world-class customer service. Our highest priority is making your stay in Columbus a comfortable and stress-free experience.

Hotel Services & Amenities

15-acre park-like setting
IACC-certified Conference Center including 35 flexible meeting and breakout rooms
Ohio Dining Room - Offering decadent buffet-style dining daily for breakfast, lunch and dinner.
The Pub - Opens at 4pm and serving light fare such as sandwiches, appetizers, soups and salads.
Wellness Center
Outdoor swimming pool open seasonally
Indoor swimming pool open year-round
Highbanks Metro Park (located across the street)
Full range of business services
Airport transportation (fee applies)

In-Room Services & Amenities

Plush king size or queen size mattresses available
37' High Definition television
Individual thermostat with climate controls
Refrigerator, microwave oven and Keurig? coffee maker
Free privacy safe
Hair dryer
Full sized iron and board
VOIP Telephone with speakerphone and voicemail
Free high-speed wireless Internet access
Work desk with lamp, outlets and data plug-ins
Upgraded amenities and furnishings (Polaris Suites and NorthPointe Suite)
All rooms non-smoking

Wellness Center

We've heard what they say about all work and no play. At Nationwide Hotel and Conference Center, your guests can take advantage of a variety of options to exercise and enjoy the natural beauty of our stunning setting. Our expansive property features a large, illuminated fitness center with treadmills, elliptical, stationary bikes and strength equipment, an indoor and outdoor pool, and immediate access to the jogging, bicycling, hiking and nature walks of neighboring Highbanks Metro Park.

Our concierge is happy to arrange off-site recreation, including golf, tennis and visits to local attractions.
Pre-Conference Bonus Sessions - August 19, 2019

Plan to come the afternoon before the Conference and attend one these bonus pre-conference sessions. These don't miss programs are included in your registration fee at no additional charge!

12:30 pm Pre-Conference Check In
Take this time to pick up your conference materials, catch up with colleagues, and enjoy refreshments.

1:00 - 2:00 pm Concurrent Sessions:

1. Ethical Decision Making: The Four Factors Influencing Judgment, part 1


Attendees of this 3-part program will develop the skills to blend the moral and legal aspects of professional ethics into a coherent method for ethical decision making. The speaker will describe the medical model and ethical guidelines or principles as well as how laws, regulations, and procedures are practical applications of ethical guidelines. Attendees can choose to attend one or all three of these sessions. Part 1 will focus on The Basics: The Medical Model, The Relationship, 'Risk or Potential for Exploitation,' Protecting the Public, Protecting Yourself.

Presented by: Jim Heisel, LISW-S LICDC-CS LCSW

2. Soul Injury: Liberating Unmourned Loss and Unforgiven Guilt


The mental and emotional injuries that accompany trauma are readily identified. Less recognized are the insidious wounds that occur when we deny the truth of our own experience becoming separated from our ?real? self.
Whether traumatic or insidious, these 'soul injuries' cause an emotional pain that cuts us off from the essence of our being. Connecting with the part of self that is generating the pain, paradoxically, restores wholeness. Thus, soul restoration includes learning how to re-own, re-home, and revitalize scattered pieces of self by cultivating intimacy with the part of our person carrying the emotional pain. The basis for addressing 'soul injury' originated with a group of VA hospice nurses who cared for 10,000 dying Veterans. The nurses witnessed 'soul injuries' firsthand as they surfaced unbidden on combat Veterans' deathbeds. Let 'warrior wisdom' show you how the heart can be disarmed through love, forgiveness, and self-compassion, starting a process that 'restores the soul.'

Presented by: Deborah Grassman, NP, Founder, Opus Peace

2:00-2:15 pm Networking Break

2:15 - 3:15 pm Concurrent Sessions:

3. Ethical Decision Making: The Four Factors Influencing Judgment, part 2


Join Jim for Part 2 of this session as he shares information on The Decision Matrix: The Four Factors focusing on Guidelines and Regulations, Codes of Ethics, State Laws, Other Resources as well as Settings With Strict Rules, Settings With Potential For Conflict and Settings With Low Risk.

Presented by Jim Heisel, LISW-S LICDC-CS LCSW

4. Wounded Warriors: Their Last Battle


Many military experiences impact peaceful dying for veterans ? even though their death might not occur until decades later.

The stoic military culture, combat training, and war itself can change a veteran in fundamental ways; their families may also be affected. Emotional, spiritual, social, and moral injuries impact veterans throughout their lifetime, especially as they face death. Deborah Grassman has personally taken care of more than 10,000 dying veterans. This changed her. In this presentation, she shares with you what they taught her. You will be changed too. You will learn about the unique needs of veterans as they age and face the end of their lives, the impact of the military experience on families, and tools for effective ways to respond to veterans' needs and the Soul Injury they sometimes sustain.

Presented by: Deborah Grassman, NP, Founder, Opus Peace

3:15-3:30 pm Networking Break

3:30 - 4:30 pm Concurrent Sessions

5. Ethical Decision Making: The Four Factors Influencing Judgment, part 3


Client Expectations: What Can Be Known Ahead of Time, What Can Be Observed, What Can Be Inferred will be shared during Part 3 of this course. Jim will also share information on Counter-Transference, focusing on Research Data, Biases, Preferences & Familiarity, Issues With High-Risk Potential.

Presented by Jim Heisel, LISW-S LICDC-CS LCSW

6. Aging & Chronic Illness: Redeeming the Destiny We Were Born to Fulfill


American culture overvalues youthfulness and undervalues or completely dismisses the value of aging. Acute illness is viewed compassionately and treated aggressively; chronic illness receives less attention, support, and sympathy.
As members of our death-denying, youth-inspired society, we unconsciously adopt these values for ourselves. Without even realizing it, we cut ourselves off from our inner elder who holds the wisdom that we secretly long for. It is never too late or too early to make the acquaintance of the Wise Elder archetype that awaits redemption. Nor is it too late to help patients develop an 'exit strategy' by providing them with a prognosis. Provocative videos and thought-stimulating questions that help clinicians craft therapeutic dialogue that openly addresses healthcare dilemmas with patients and their families. This presentation will take you into your depths to discover ways you can access the interior Sage awaiting your acquaintance.

Presented by: Deborah Grassman, NP, Founder
Opus Peace

Welcome Reception to support OHCA/PAC

Join us from 4:30 - 5:30 pm to catch up with friends and colleagues and participate in one of our most popular fundraising events. The Reception provides time to relax as you recap the days' event and plan for another great day of learning, networking, and fun! The Welcome Reception is open to all attendees and speakers. Featuring complimentary beverages and appetizers, you won't want to miss t his event.

This event also features our most popular fundraising event. For a minimum donation of just $20, you can pick a gift card from the OHCA/PAC Fundraiser tree. Gift cards from Bob Evans, Kohl's, McDonald's, Chipotle, Target and more valued at $20 - $10 are up for grabs. No Risk ? Give $20, Get $20!

By participating in this fundraiser, you can bring change, expand influence, and advocate for long term care facilities. Through the OHCA/PAC, we advocate for our facilities, their staff, their residents, their families. We drive quality and appropriate reimbursement for the care provided. An excellent opportunity for you to help raise dollars for this vital group at no risk!

August 20, 2019

8:00 am Continental Breakfast & Conference Check-In

Take this time to pick up your conference materials, catch up with colleagues, and enjoy coffee and pastries.

8:30 - 9:30 am Opening General Session: Be a Leader for Quality of LIFE


Improved quality of life translates into better health outcomes. Reasons for and ideas on how to will be explored with the goal of making life (not medical care) the focus for people who live where you work. Meaningful engagement with real life (not contrived, scheduled life) translates into less depression, feelings of self-worth, even fewer falls. Promoting meaning and purpose with real animals, real babies and children, honoring the wisdom of elders, and giving residents more decision-making will help your facility comply with the new CMS Quality of Life requirements. What kind of leader are you for quality of LIFE?

Presented by: Carmen Bowman, Culture Change Coach, Regulator turned Educator
Edu-Catering: Catering Education for Compliance and Culture Change

9:30 - 9:45 am Networking Break

9:45 - 10:45 am Concurrent Sessions: select one

7. Trauma Informed Care


Trauma-informed care is now part of CMS requirements, part of Phase 3 which is going into effect in November 2019. Knowing how to assess for and care plan any trauma a person has encountered is both best practice and now required. You will feel stronger in your work if you know the requirements, know how to discover potential trauma in people?s lives, how to plan care in a highly individualized way, and be alert to not inadvertently retraumatize a person.

Presented by: Carmen Bowman, Culture Change Coach, Regulator turned Educator
Edu-Catering: Catering Education for Compliance and Culture Change

8. New Medicare Requirements for Healthcare Providers in Ohio


On June 8, 2019, CMS made a change in Ohio's Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) moving from KEPRO to Livanta. BFCC-QIOs provide a number of Medicare beneficiary-related services most notably for SNF discharge appeals. Medicare beneficiaries have the right to an expedited review when the provider anticipates that Medicare coverage of their services will end, as well as the right to appeal the ending of SNF services should the beneficiary believe more care is needed. This session will introduce Livanta as the new Beneficiary and Family Centered Care ? Quality Improvement Organization (BFCC-QIO) for Ohio, under contract with the Centers for Medicare & Medicaid Services (CMS). As the BFCC-QIO Livanta helps Medicare beneficiaries exercise their right to high-quality health care. In this session, learn more about Livanta and their statutory oversight of Medicare beneficiary complaints and discharge appeals and Livanta?s processes for working with healthcare providers.

Presented by: Jennifer Bitterman, MBA, PMP, RHIA, Regional Project Coordinator
Leasa Novak, MS, LNHA, LPN, BCC, Communications Director

10:45 am - 11:00 am Networking Break

11:00 am - 12:00 pm Concurrent Sessions: select one

9. What's New with DNR


There are many updates and changes to Ohio's Administrative Code Chapter 3701-62 Do Not Resuscitate (DNR) Protocol that will be effective September 1, 2019. Attendees will receive an overview of the changes as well as an understanding of the differences in full code, DNR-CC, and DNR-CC Arrest. Understanding how to communicate these differences to residents and their families as well as where to access up to date forms and resources is a necessity for social service staff working in long term care.

Presented by: Thomas W. Hess, Partner
Dinsmore & Shohl LLP Legal Counsel

10. Managed Care Disenrollments and LOCs; Important Tips to Protect Your SNF


While Medicaid Managed Care has been operating in Ohio for more than a decade, SNFs continue to face challenges related to the Medicaid Managed Care benefit period and the process for disenrollment should the individual not be able to return to the community. This session will discuss Plan requirements related to coverage and disenrollment while providing helpful tips for SNFs to better manage this population as they work to ensure continued coverage and payment. A key session for anyone who has questions about the process or has experienced issues with Ohio's Medicaid Managed Care program.

Presented by: Diane Dietz, Assistant Executive Director
Ohio Health Care Association

12:00 pm - 12:45 pm Luncheon (included in your registration fee)

After a morning of learning, you've earned some time to unwind! Use this time to discuss the morning's events with fellow attendees, connect with some new friends, and share best practices.

12:45 pm - 2:15 pm Concurrent Sessions: select one

11. Achieving Compliance with the Abuse and Neglect Regulations


This session will discuss the regulatory requirements concerning Abuse, Neglect, and Resident Exploitation, including recent changes arising from the new and revised Requirements of Participation regarding these topics. The session will also focus on approaches to abuse and neglect prevention, identification, reporting, and investigating. Finally, the speaker will provide real-life examples and survey trends regarding these issues and advise on methods to enhance compliance.

Presented by: Christopher Tost, Partner
Rolf Goffman Martin Lang LLP

12. 12. PASRR: Requirements, Adverse Determinations and Possible Changes to Come


Nursing facilities continue to experience challenges caring for individuals with mental illness as well as overcoming barriers to discharge for many in their care. Representatives from the Ohio Department of Mental Health & Addiction Services (OMHAS) have been invited to join us for this important session to discuss current PASRR requirements, adverse resident reviews, resources their department can offer to assist with discharge planning, as well as the new level II contractor that is set to replace KEPRO July 1, 2019. The session will also discuss some pending PASRR changes currently under discussion and how these changes could significantly impact resident review extensions due to discharge barriers as well as the offering of specialized services within the nursing facility setting.

Presented by: Norma Tirado, ODM?s PASRR Program and Policy Administrator.

13. Roundtable Discussion


Roundtable sessions may take place for attendees working exclusively in assisted living, home care, hospice or ID/DD. Choose a group that matches your interest, interact with your peers and share successes, challenges and provide solutions to one another.

Note: this session is tentatively scheduled based upon registration from AL, HCH or ID/DD attendance.

2:15 pm - 2:30 pm Networking Break

2:30 pm - 4:00 pm Closing General Session: Regulatory Round-Up


With continuous regulatory changes and updates by the Centers for Medicare and Medicaid Services (CMS) and other agencies, it's hard to keep up. This session will provide information about major regulatory, quality, and payment initiatives that occurred in 2019 or are planned for 2020. OHCA staff will share information on survey statistics, immediate jeopardy citations as well as answer your questions about regulatory issues. A don?t miss session for all attendees.

Presented by: Mandy Smith, Regulatory Director; Erin Begin, Home Care & Hospice Director
Ohio Health Care Association (OHCA)

4:00 pm Adjourn

Jennifer Bitterman, MBA, PMP, RHIA. Ms. Bitterman, as the Regional Project Coordinator, provides project management and leadership to all areas of operations in CMS Regions 5 and 7 of the Livanta BFCC-QIO program. She brings 16 years of QIO and 3 years of Recovery Audit Contractor (RAC) experience. Specifically related to her QIO experience, Ms. Bitterman was the Communications Director at Livanta, where she developed written and electronic communication materials, and campaigns to educate and advocate for providers and beneficiaries. Additionally, at KEPRO, as the Director of Review, she oversaw all Review activities for Ohio. Ms. Bitterman actively represented the QIO community by serving as an invited subject-matter expert on multiple CMS task forces, generally focused on designing and implementing new information technologies and process improvements throughout the Medicare program.

Deborah Grassman is a Mental Health Nurse Practitioner whose 30-year career at the Department of Veterans Affairs included being the Director of the Hospice program, as well as personally taking care of more than 10,000 dying veterans.

She is recognized as one of the nation?s leading experts in caring for Veterans nearing the end of life. She is a contributing author in four textbooks, has 25 published articles, and four documentary films featuring her work. Deborah is most well-known for identifying the unique needs of Veterans as they near the end of life which has become the basis for NHPCO's We Honor Veterans program.

In 2002, she introduced 'pinning ceremonies' to honor dying veterans -- a ceremony which has now become standard practice in hospices and long-term-care facilities throughout the nation. Deborah is the author of two books: Peace at Last and The Hero Within. Currently, her work on Soul Injury is being featured by Hospice Foundation of America. An initiative for Congress to make January 'National Soul Injury Awareness Month' is currently underway.

She is the lead instructor for the Opus Peace Institute to train Soul Injury Leadership Ambassadors

Tom Hess is a partner in the Columbus, Ohio office of Dinsmore & Shohl LLP. Tom represents home health agencies, hospices, hospitals, nursing homes and physicians in the areas of Medicare and Medicaid audits, certification and reimbursement, fraud and anti-kickback investigations, and day-to-day operational issues. Tom is listed in The Best Lawyers in America administrative/regulatory law and health law sections and was named '2018 Lawyer of the Year' in Columbus for administrative/regulatory law by the organization.

Jim Heisel, LISW-S LICDC-CS LCSW is the owner and manager of Heisel and Associates, a company which sponsors live workshops in Ohio and Kentucky, and home study/distance learning workshops throughout the United States. Since 1984 Mr. Heisel has performed hundreds of workshops on topics as diverse as professional ethics, clinical supervision, adolescents, substance abuse, marriage counseling, family therapy, and evidence based services.
Jim Heisel has served a diverse clientele in a private practice, in schools, in substance abuse treatment facilities, in child service agencies, in criminal justice facilities, and in hospitals. Mr. Heisel currently spends 4 days a week at a large suburban high school where he sees up to 45 students per week in a supportive counseling role.

Leasa Novak, MS, LNHA, LPN, BCC. Ms. Novak is the Communications Director for Livanta's work under the BFCC-QIO program. In addition to 12 years of experience in the Quality Improvement Organization program in Ohio (where she worked for KEPRO and HSAG), Leasa has hands-on experience in many arenas of healthcare, including long-term care, accountable care organizations, primary care, and healthcare payers. She is a licensed Nursing Home Administrator and Licensed Practical nurse, and is also credentialed as a Board Certified Coach. She has a Bachelor?s degree in Communication and a Master?s degree in Organizational Behavior. Leasa?s role at Livanta as Communications Director includes outreach and education for healthcare providers, Medicare beneficiaries and patient advocates.

Norma Tirado , ODM?s PASRR Program and Policy Administrator.

Christopher Tost is a Partner at Rolf Goffman Martin Lang LLP. He has extensive experience in the representation of nursing facilities in the survey and enforcement process, including responding to harm and immediate jeopardy citations, the preparation of plans of correction, informal dispute resolutions and formal appeal appeals.

Continuing Education Credit:

This program offers up to 9 hours of continuing education credit for the following (August 19 = 3 and August 20 = 6):

Ohio Social Workers: Application has been approved by the Ohio Social Work Board for social work credit. Social workers can earn up to 9 hours of continuing education credit that includes 3 hours of ethics.

Ohio Licensed Administrators: The Ohio Health Care Association is an approved provider of continuing education credit by the Ohio Board of Executives for Long Term Care Services and Supports. Administrations can earn up to 9 hours of continuing education credit.

Certified Executives for Assisted Living (CEAL): CEALs can earn up to 9 hours of continuing education credit.

Certified Executives for Home Care & Hospice (CEHCH): CEHCHs can earn up to 9 hours of continuing education credit.

Ohio Nurses:
*Nurses, please note any continuing education that has been approved by BELTSS (or any other accredited body) can be accepted by the Ohio Board of Nursing in the State of Ohio. Nurses may use this continuing education to meet their licensure requirements. Please refer to OBN continuing education rules 4723-14-01 thru 4723-14-19.
What Is Included in My Registration Fee?

Up to 9 hours of Continuing Education Credit
Bonus Preconference Sessions
Continental Breakfast
Lunch Buffet
Continuous refreshment service
Handouts of all education sessions

OHCA invites all professionals to attend this event, regardless of membership with OHCA, at the low association member rate.

Conference Registration Fees:
$185 prior to August 8
$235 August 8 and after

Register Now