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Root Cause Analysis: Friend or Foe?


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Root Cause Analysis: Friend or Foe?

Assisted Living * Skilled Nursing

December 19, 2019
Live Webinar
10:30 am-12:00 pm

.75 CEs for NHA, Nurses, CEAL

This webinar will cover how to develop an incident and accident management system; define root cause analysis; identify the necessary training process and education for staff competency; and the need for comprehensive assessment, investigation and necessary documentation.

*Discuss the role of root cause analysis in responding to adverse events
*Contrast and compare two root cause analysis models
*Describe best risk management practices for use of root cause analysis

December 19, 2019
Live Webinar
10:30 am-12:00 pm

Have a conflict the day or time of the call or just want other shifts to be able to hear the program? This program is being recorded and a recording along with the handouts is available for purchase. CEs are not available for listening to the recording.
Speaker: Cathy Knopf, Risk Management Solutions

Cathy is a risk management consultant for Risk Management Solutions. She manages an established senior living book of business in order to assist customers in minimizing exposure to professional liability lawsuits. She is responsible for scheduling risk management activities with assigned clients that include clinical and environmental risk assessments, education, mentoring, quick response review, action plan assistance, mock survey including survey preparedness, consulting services, and high-risk chart reviews among others. She served as a director of nursing for nearly 10 years, and has over 30 years of experience in the senior health care setting. She is a Resident Assessment Coordinator - Certified (RAC-CT) by American Association of Nurse Assessment Coordination (AANAC). She has presented educations regarding best risk management practices to professional organizations. Cathy continues to perform facility risk assessments, manage educational unit, conduct continuing education activity presentations, assist with pre-litigation management activities, and action plan development.
CEs & Other Education Requirements:

This program is approved for .75 hours of credit for nursing home administrators, nurses and CEAL
How much does it cost?

Facilities will pay one low fee for an unlimited number of participants. However, the number and access code is valid only for one phone line/computer at the location registered with the Association. Any additional phone connections calling in will be billed the individual session registration fee.

Registration Fees:

$40 (prior to 12/5/19)
$60 (12/5/19 and after)

$115 (prior to 12/5/19
$160 (12/5/19 and after)

Register Now