Live Teleconferences & Webinars


Strategies for Social Services

3/28/2023



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Strategies for Social Services

This session focuses on skill building for serving effectively as Long-Term Care Department Heads with an emphasis on effective leadership, operations and systems in the LTC setting. Guidance will include strategies for avoiding common deficiencies, performance improvement and QA activities, team building, productive meetings, and customer service. This session will discuss specifics for success as a Social Services Director by exploring specific aspects of the Social Services department within the facility.

Projected Learning Outcomes/Course Objectives: At the conclusion of each session, the learner will:
1. Describe processes for Social Service department oversight
2. Implement an effective strategic planning process
3. Identify a yearly plan for QA reviews/audits








Course Content
20 minutes Processes for systems oversight
20 minutes Strategic planning for the Social Service department
10 minutes Yearly Plan for QA reviews/audits
5 minutes Closing Comments/Q&A

Janine Lehman, RN, RAC-CT, CLNC, Director of Legal Nurse Consulting

Janine is a Registered Nurse with over 30 years? experience in long term care, working in all nursing capacities from Nursing Assistant and Charge Nurse, to MDS Coordinator, Staff Development Coordinator, ADON and DON. She is MDS Certified through AANAC, and is a Certified Legal Nurse Consultant. Her background includes serving as a Corporate Nurse
Consultant, and the Director of Clinical Services for a multi-facility, multi-level of care organization. She has extensive experience in the RAI process, clinical documentation, legal nurse consulting, restorative nursing programs, fall management, QAPI, and infection control, and has provided training on these topics for State and National organizations.


One (1.0) contact hours each session; Nursing Home Administrators - NAB approved through Proactive LTC Consulting. Ohio Nurses may use this approval toward their licensure renewal. Individual webinars may offer additional approving agencies.


How Much Does It Cost?

Individual Webinar Registration Fee:
Members, early $55 per person
Non Members, early, $110 per person





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With Support from OHCA Champion Partners